Can recipients save an email as a PDF?
Yes. When recipients open the email in their browser, they can print it or save it as a PDF using their browser’s built-in print functionality.
Is personalization and dynamic content targeting supported in the web version?
Yes. Both personalization and dynamic content targeting are fully supported in the browser version of the email.
Can the Open in browser link be shared?
Yes. Similar to forwarded emails, the link can be shared. Shared link reflects the recipient’s personalized version, meaning others will see the same personalized content when accessing it. Staffbase recommends reminding employees when an email is intended for internal use only and should not be shared externally.
Is inline video playback supported in the web version?
Yes. Inline videos are fully supported and can be played directly in the browser version of the email.
Is the Open in Browser link supported in test emails?
No. The Open in Browser link is not supported in test emails.
Can recipients take part in a survey in the web version of an email?
Yes. Recipients can take part in surveys directly in the browser version, and their responses will be included in the survey results.
How is recipient behavior in the web version reflected in email analytics?
- Clicks on the Open in Browser link are tracked as clicks and appear in the clickmap.
- Opening the web version counts as a repeat open and contributes to the total open rate.
- Clicking buttons or links in the web version is tracked as repeat clicks and added to the total click count.
- Read times are calculated in the same way as in the email client.
- Device types are tracked the same way as in the email client.
- Playing inline videos in the web version is also counted as a click.
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