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English (US) Deutsch Français (Monde) 日本語
  • Home
  • Products
    • App/Intranet
    • Staffbase Email
  • What’s New
    • Minor Updates
    • Quarterly Releases
    • API Updates
  • Submit a request
  • Sign in

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  • Developer Portal

  1. Staffbase Support Portal
  2. Product Orientation

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    Product Orientation

    Get to know the Staffbase platform and key resources for a smooth onboarding experience. Learn to navigate the Studio before setting up the platform, user settings, and system requirements. Also, get acquainted with the Support Portal and where to get help.

    Overview of Features

    • Overview of the Staffbase Support Portal
    • Staffbase Studio and Dashboard
    • Overview of the User Profile
    • Overview of Staffbase Email
    • Overview of AI
    • Overview of the File Manager
    See all 17 articles

    App Orientation

    • Supported Devices, Operating Systems, and Browsers

    Content Orientation

    • Overview and FAQ for Chat
    • Overview of Widgets
    • Plugins Overview
    • Overview of News Channel Types
    • Overview of the Search Results Page
    • Overview of Microsoft 365 Widgets

    Studio Orientation

    • Accessing the Studio
    • Staffbase Studio and Dashboard
    • Resource Center Overview

    Staffbase Email

    • Overview of Staffbase Email
    • Release of Staffbase Email FAQ

    Search

    • Search FAQ
    • Overview of the Search Results Page
    • Understanding the Search Index and Ranking Criteria

    Use Cases and Best Practices

    • Gather Direct Employee Feedback With Surveys
    • Bring Users Into the Platform With Meal Plans
    • Connect Employees with Social Walls for News
    • Encourage Leadership Transparency With Forms and News
    • Increase Employee Engagement With the Quiz Calendar
    • Overview and Use Cases for Interactive News Channels
    See all 9 articles

    FAQs

    • Overview and FAQ for Chat
    • Cropping an Image on a Page or the News Post
    • What are legal documents and why do I need them?
    • What Happens When I Delete a User?
    • FAQ on Apple App Privacy Labels
    • What is the public area and why do I need one?
    See all 10 articles

    Known Issues

    • Workaround to Display Facebook Pages in Staffbase
    • Fixing Loading Issues in Studio Dashboard and Analytics Dashboard
    • The Status of Staffbase Services
    • Next Steps for Failed iOS App Update

    Contact Staffbase

    • Staffbase Feedback Management Policy
    • Opening the Developer Console
    • Where to Find Help
    • Using the Ideas Portal
  • Getting Started
    • Product Orientation
    • Platform Setup
    • Content Management
    • User Management
    • Staffbase Email Only Setup
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  • Getting Started
    • Product Orientation
    • Platform Setup
    • Content Management
    • User Management
    • Staffbase Email Only Setup
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  • Topics
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    • Engagement Features
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