In the team administration, you will find all important areas to customize Communications Control to your needs. The team administration is neatly organized and thus allows easy handling.

How to access the team administration

1. Click on the arrow next to your team name in the top left-hand corner of the menu bar. In the dropdown menu, you will now see all the teams you can access.

   

2. Click on the gear symbol next to the team with the blue background.

   

Areas within the team administration

The "Basic" tab

When opening the Team Administration, you will get to the User Management by default within the Basic section. In addition to User Management, the Basic area has other sub-items: External users, Group Management, Role Management, and Entity Permissions.

In User Management, you can both invite users to your team and remove them from your team. You can learn more about this here.

The External Users section allows you to add people to your team who are only consulted for approval purposes, for example. Read more about external users here.

In Group Management, you can divide the members of your team into groups. For example, you can organize them into departments. You can read more about how to do this here.

Role Management is the area in which you determine which roles should exist for your team and which rights they have. You can find out how to create roles here.

The Entity Permissions section is where you can further limit access to individual entities. You can find out more about Entity Permissions here.

The "Strategy" tab

In the Strategy tab, you will find the sub-items Topic Categories, Strategy, and Tags.

The Topic Categories tab allows you to map your topic architecture in Communications Control. Three levels are available for this purpose: Meta topic category, topic category, and sub topic category. You can find more information here.

In the Strategy tab, you can define target groups, goals, Facebook target groups, and ad profiles (planning purpose only). Read more here.

Tags are used to enable better findability and to build a good basis for later evaluation of all activities in Communications Control. You can learn how to create tags and tag groups here.

The "Content Settings" area

Content settings summarize three subcategories: Content Types, Channels, and Hashtags.

In the Content Types section, you can create all communication types or content formats for which content is created. You can learn more about this here.

In the Channels section, you store all the social media accounts, target addresses or URLs, or other publication platforms to be connected via an API on which your content will be published. Here, you can find out how to connect channels.

The Hashtags section serves as a collection hub for all (regularly) used hashtags in the course of your communication. You can find out more about hashtags and hashtag groups here.

The Advanced section

The Advanced section contains the subcategories, Placeholders, and Approval Rules.

The Placeholder tab allows you to set regularly used phrases or website links to values so that the actual phrase or website link is only visible when it is published. You can learn more about placeholders here.

In the Approval Rules tab, you can record your different workflows for approving ideas, content, and dialog tickets. Read how to create a workflow here.