The Analytics dashboard provides deeper insights into how, when, and where users engage with the Staffbase platform. The Analytics dashboard is divided into different categories to allow you to dive deep into metrics:
- News
- Content
- Chat
- Users
- Hashtags (beta)
This article explains the Content tab in detail, including the graphs and analytical data found within them. Learn more about the entire Analytics dashboard, including user role access, in the Overview of the Analytics Dashboard.
Filters
The Content tab automatically displays data from the past seven days. You can change the date range and use further filters to refine the results.
The Content Type filter is unique to the Content tab. This filter allows you to select the specific type of content you want to display in the list. It is dynamic and changes according to what your organization has added as content. For example, if you have the Surveys plugin installed but have not installed the Forms plugin, the Forms plugin will not be shown.
Content Graphs
In the Content tab, there is one table with detailed metrics about your content.
Content List
The Content List is an extensive overview of the different types of content that had interaction in your platform. By default, the date range filter is set to seven days when first opening the tab. The list displays content that was created, edited, published, or deleted within that time frame. Select a different date range to display more content.
Content includes:
- Folders
- Individual plugins which do not have any sub-content. For example, Network or Chat
- Individual content within the other plugin. For example, a single page or survey
The different table headers detail specifics about the content. The table headers are:
Header | Description |
Content name |
|
Content type |
|
Space |
|
Visits |
|
Visitors |
|
Public |
|
You can open the content by clicking on the Content name. The Content List is automatically sorted by Visits. You can further customize the list and sort by each category.
Sorting the Content List
You can sort the content list by all of the different table headers.
- In the Studio, navigate to Analytics > Content.
- Navigate to the Content List table.
- Click on the header by which you want to sort the list.
You have sorted the Content List by a different header. If you navigate away from the Content tab, the results will automatically reset to display by Visits.
CSV Export
You can download the user data from the Content tab via CSV download.
Downloading Content Data
- In the Studio, navigate to Analytics > Content.
- Optionally, apply any filters to narrow down to specific data.
- Click CSV export.
The CSV exports dialog opens. - Click Content table CSV.
The CSV download begins automatically.
You have downloaded the data from the Content tab. The metrics are downloaded as a table.
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