The link shortener allows you to shorten links in Communications Control and make adjustments to the link title, the link description, and the associated asset.
If you only want to change the preview image of a link, you do not necessarily need to use the link shortener. For Facebook posts, you can change the image of links that link to your own domains. To change the image of links that link to other domains, you need to shorten the link first. For LinkedIn posts, this restriction does not apply.
To apply the link shortener, follow the listed instructions:
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Open a content that contains a link or create a new content and add a link.
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Click the link shortener icon in the box to the right of the URL.
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This will automatically shorten the URL. Now, you can customize the link information. To change the title and description, click on the text; to change the thumbnail, hover over it and click the minus icon in the upper right. After that, you can select a new asset as the preview image.
The visual representation with picture, title, and description of a link post is only possible on Facebook and LinkedIn.
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