To be able to publish content via Communications Control on Staffbase, you must generate an access token or API token. This is used to link the two systems.

The token generation is done in Staffbase and proceeds as follows:

1. In the Studio, navigate to Settings > API Access.
2. Click on Create API token.
3. Assign a title to the API token.
4. In the Access Level field, select Administrative Access.
5. Click Create.

Now, submit the created access or API token to Communications Control.

To do this, proceed as follows:

1. Copy the created token in Staffbase (under Studio > Settings > API Access).
2. Open the channel settings in Communications Control (team administration > content settings > channels).
3. Click the pink plus button and select the channel Staffbase.
4. Paste the Staffbase access token you copied in step 1 into the field.
5. Enter the URL of your Staffbase organization within the field App URL. The specific URL can be found by opening Staffbase in your browser and copying the main part.
6. In the new field that appears, select all the Staffbase channels for which you want to enable the auto-publish feature.
7. Click Save.

You can now auto-publish content for Staffbase via Communications Control.

If you need more details on Access token generation within Staffbase, you can find the relevant help here and here.