Sharing content with people who do not have access to Communications Control is easy thanks to our External Users add-on module. This is an extension that is not included in every package. Please contact the support or your customer success manager for further information.

Sharing with External Users

1. If not already done, create an external user. Learn more here.

2. Open the Content module in any view and click the Share Content option in the three-dot menu of the content you want to share.

   

3. A popup opens where you can enter the sharing options. Navigate to the External Users tab.

   

4. In the screen, select the external user(s), an expiration date to share, and optionally a password. Then, click Save.

   

5. The external user receives an email with the password, which he needs to enter when accessing the external view of the content. Next, he will receive another email containing the link to the external content view. Before the view can be opened, the password must be entered.

6. The external user can now view the content. Editing is not possible. The external user can comment on the content.

   
   

It is also possible to include external users in approvals. Learn more about this here.