As a moderator in Staffbase Live, you manage participant interaction during a live session. This includes monitoring participant behavior, responding to chat conversations, and taking action when needed to keep the session running smoothly.

Use moderation and management features to keep discussions respectful and aligned with your organization’s code of conduct. Active moderation helps create a safe, inclusive environment where speakers can focus on delivering content and participants can engage constructively.

Restricting a Participant

If a participant does not follow the code of conduct or disrupts the event, you can restrict them by either blocking or removing them from the live event.

1. In the Broadcast Studio, navigate to Chat.
2. Click the dropdown next to Chat.
3. Click Participants.
4. Click the three dots corresponding to the participant you want to remove from the event.
   The dropdown opens. 

5. Select one of the following options:

   

Remove a Participant

If a participant disrupts the event or violates expected behavior, you can remove them from the live stream as a warning. The participant receives a notification and can rejoin the event at any time by refreshing their browser.

1. Click Remove Participant. 
   You have removed the participant. Your participant gets a message that they can rejoin the event.

Block a Participant

If a participant continues to disrupt the event or seriously violates the code of conduct, you can block them from the live stream. The participant is notified and cannot rejoin the event.

1. Click Block Participant.
    The Block Participant confirmation dialog opens.
2. Click Block.

You have blocked the participant. Your participant gets a message that they are blocked from the event.