Accessing the Latest Employee Email Outlook 365 Add-in

Note on product naming: As of 2022, Bananatag is Staffbase's Employee Email product.

Getting Access to the Latest Outlook 365 Add-in

You will see a toggle on your add-in sidebar when you open it.

Click on the toggle. The sidebar will automatically close so that it can update to the latest version.
Relaunch the sidebar and authenticate your account.
Accept the Permissions requested by the Bananatag Service API.

If you come across the Approval required dialog while upgrading, the fastest way to fix this is to have a Microsoft Entra ID admin sign in with their credentials in the dialog.
Send as usual!

From the add-in's Send or Draft sidebar, click on the toggle again.
You will be prompted to reauthenticate to go back to the old add-in.

If you're sending an email directly from Outlook 365 that you'd like to track:

Choose an email address for the From field in the add-in sidebar.

Choose an email address for the From field directly in your email composer.

If you're sending from an Email Designer draft that you'd like to track, the process is the same as before.

In the From field of an Email Designer draft, open the alias selection dropdown.
Click Add New Alias.
Click Add An Account.
Type in the email address that you want to use as an alias.
If you have approval from your IT or Admin to send from this address, you can successfully Save.