Employee Email supports sending with custom fonts. However, there are a few steps that need to be taken to ensure that your newsletter recipients can receive that font.

Requirements

Your recipients must have your custom font(s) downloaded.

To ensure that newsletter recipients are able to view your custom font(s), they must be downloaded on their computers and be added into their desktop Outlook application settings if applicable.
Please contact your system admin or IT team to assist with this.

Your recipients must be licensed to use your custom font(s).

Where applicable to satisfy the above, your recipients must own licensing for the font to use it.

You will need to provide us with the font files.

The font files will need to be sent to your Account Manager so a member of our team can add the font to your account.

File requirements:

• Font file in .ttf format.
• Font stored in the file is regular weight.

Please contact your system admin or IT team to assist with this.

You must have an Admin or Parent Admin account.

This permission level is required in order to set your custom font(s) as the default for new email designs.

Getting Started

If you’re interested in exploring adding a custom font to your account please contact your Account Manager.