The all-in-one platform
for internal communications.

Staffbase-Produkte für
Interne Kommunikation.

Articles in this section

Pasting Text Into the Email Designer

Avatar
Olga Klenner

The Email Designer for Employee Email provides all the functionality needed to create, design, format, and arrange the layout of your email drafts.
Staffbase fully supports all in-product Email Designer functionality.

Note: Staffbase’s Customer Enablement and Support teams do not cover issues arising from third-party tools, or other factors outside of Staffbase’s reasonable control.

If you copy and paste formatted text from a third-party text editing tool, there may be limitations on how your source formatting is applied on the Email Designer. The limitation varies depending on the text's source and the type of formatting involved.

Staffbase recommends pasting text without formatting and using the formatting options available in the Email Designer.

However, for the following third-party text editing products, Staffbase offers best-effort support:

  • Microsoft Word
  • Windows Notepad
  • Google Docs
  • TextEdit for Mac

Best-effort support means that our team will review, research, and do their best to address select issues. However, Staffbase cannot be held fully responsible for fixing issues related to third-party products, over which we have no control.

Copy and paste functions may also work with formatting from other text editing tools. However, Staffbase will not actively support them.

Removing Formatting When Pasting Text Into the Email Designer

You can paste text into the Email Designer without its original formatting using keyboard shortcuts or your mouse.

Note: The most reliable way to remove all formatting from your copied text is to start by pasting it into a plain text editor such as Windows Notepad or TextEdit for Mac, then copy it from the plain text editor and paste it into the Email Designer.

Windows

Copying and pasting without formatting using keyboard shortcuts on Windows:

  1. In your third-party text editor, select the text you want to copy.
  2. Press CTRL + C.
  3. In an Email Designer draft, right-click in a text element.
  4. Press CTRL + SHIFT + V.

Copying and pasting without formatting using your mouse on Windows:

  1. In your third-party text editor, select the text you want to copy.
  2. Right-click on the selected text.
  3. Select Copy.
  4. In an Email Designer draft, right-click in a text element.
  5. Select Paste as plain text.

Mac

Copying and pasting without formatting using keyboard shortcuts on Mac OS:

  1. In your third-party text editor, select the text you want to copy.
  2. Press CMD + C.
  3. In an Email Designer draft, right-click in a text element.
  4. Press CMD + SHIFT + V.

Copying and pasting without formatting using your mouse on Mac OS:

  1. In your third-party text editor, select the text you want to copy.
  2. Right-click on the selected text.
  3. Select Copy.
  4. In an Email Designer draft, right-click in a text element.
  5. Select Paste and Match Style.

Pasting Text With Formatting Into the Email Designer

You can paste text into the Email Designer using keyboard shortcuts or your mouse.

Windows

Copying and pasting with keyboard shortcuts on Windows:

  1. In your third-party text editor, select the text you want to copy.
  2. Press CTRL + C.
  3. In an Email Designer draft, right-click in a text element.
  4. Press CTRL + V.

Copying and pasting with your mouse on Windows:

  1. In your third-party text editor, select the text you want to copy.
  2. Right-click on the selected text.
  3. Select Copy.
  4. In an Email Designer draft, right-click in a text element.
  5. Select Paste.

Mac

Copying and pasting with keyboard shortcuts on Mac OS:

  1. In your third-party text editor, select the text you want to copy.
  2. Press CMD + C.
  3. In an Email Designer draft, right-click in a text element.
  4. Press CMD + V.

Copying and pasting with your mouse on Windows:

  1. In your third-party text editor, select the text you want to copy.
  2. Right-click on the selected text.
  3. Select Copy.
  4. In an Email Designer draft, right-click in a text element.
  5. Select Paste.

How Formatting Transfers From Third-Party Sources

Depending on the type of formatting and the source that it is copied from, pasting formatted text into the Email Designer will have different results.

We prioritize copy-paste functionality for the following style types:

  • Headings
  • Italic / Bold / Underline
  • Lists
  • Alignment

Note: The Email Designer measures Font Size in pixels (px), which is optimal for the formatting of your emails. Text editors like Microsoft Word measure Font Size in points (pt).

The differences between these units of measurement can change the look of your pasted text. To predict how the size of your source text in pt will translate into px, you can use a unit conversion tool such as simplecss.

Related articles

Comments

0 comments

Please sign in to leave a comment.