How long does it take for new activity to display in the Analytics Dashboard?
Currently, analytics data is updated every full hour. So, if a news post is published at 9:35, interactions with this post will not be visible in the Analytics dashboard until 10:00.
How are comments and likes counted in the Analytics dashboard?
In addition to regular comments, replies to comments and deleted comments are also counted in the total comment interactions. Similarly, likes that have been removed by the user also remain in the total count for likes. This is why the number of comments and likes on a post in the app may differ from the number displayed in the Analytics dashboard.
How does Analytics handle interactions for deleted content?
Statistics for deleted news posts are still included in the Analytics dashboard, but will display with the title <Deleted item>.
How do I interpret Analytics from different time zones?
All data will be displayed in the time zone of the administrator viewing the data.
Why do I keep getting an error message stating something went wrong when accessing the Analytics Dashboard?
This could happen if you have an ad blocker installed on your browser. If so, the ad blocker also blocks analytics from being displayed. Learn how to resolve the issue.