Currently, analytics data is updated every full hour. So, if a news post is published at 9:35, interactions with this post will not be visible in the Analytics dashboard until 10:00. 

In addition to regular comments, replies to comments and deleted comments are also counted in the total comment interactions. Similarly, likes that have been removed by the user also remain in the total count for likes. This is why the number of comments and likes on a post in the app may differ from the number displayed in the Analytics dashboard.

Statistics for deleted news posts are still included in the Analytics dashboard, but will display with the title <Deleted item>. 

All data will be displayed in the time zone of the administrator viewing the data.

The Active Users by Time graph in the Users tab of the Analytics dashboard displays user activity across the days of the week and times of day in shades of blue. You can use this graph to spot highs and lows in the average activity in order to better schedule content management activities, such as publishing posts or planning maintenance work. Hover over a time block to easily see the exact number of active users in the platform at that time.

When you select a period of over 7 days, the activity data for that time period is averaged across the week. If you select a time period of 14 days, each time slot will show the average number of active users. For a period of 30 days, that data is averaged and shown over the week. Averaged data is rounded up to the nearest whole number.

When you are viewing the current seven days, the data ends at the time you are viewing the graph. If you are checking it at 10 am on Thursday, it will not show any data past that time.

This could happen if you have an ad blocker installed on your browser. If so, the ad blocker also blocks analytics from being displayed. Learn how to resolve the issue.