The Chat plugin allows private one-on-one or group messaging within the app. The chat is not only a great way to encourage casual communication between coworkers but also a valuable tool for users to attain detailed information quickly and directly.
Installing the Chat Plugin
- In the Experience Studio, navigate to the Content Menu.
- Scroll to the bottom of the menu and click Add plugin.
- Navigate to Chat and click Install.
The dialog to add chat opens.
- Provide a title for the chat.
Click Add chat.
You have added the Chat plugin. To add private and group conversations, you must first publish the Chat plugin.
- In the Experience Studio, navigate to the chat you want to publish.
- Click Publish Chat.
Additional Helpful Information
- For advanced configuration of the Chat for specific users and user groups, reference the rights and roles table for Chat.