Your Staffbase platform's menu is the main navigation tool that connects your users to key features and content. It provides structure and organization, helping your users easily navigate your platform. A well-designed menu enhances the overall user experience by making it easier to find and access what they need. It plays a vital role in supporting efficiency and promoting engagement. Establishing a clear hierarchy and using intuitive labeling are key factors in creating a user-friendly and accessible platform.

Users only see content in the menu they have access to, by default. Once you set the content visibility for users and groups in the plugin itself, for example in Chat, those settings automatically apply to the menu. The Staffbase platform allows for a variety of menu customizations, such as:

• Different menu layouts for mobile and intranet
• Customizable titles and icons for menu items
• Content visibility based on device type

Menu Types

The Staffbase platform has different menu types for the mobile and desktop environments. Learn more about the different menu types:

• Overview of the Mobile Menu
• Overview of the Intranet Menu

Navigational Shortcuts

The Staffbase platform offers a variety of features that support the menu and act as shortcuts. Supplementing your menu with any of these additional features can help distribute content, take some of the content load off the menu, and help your users quickly reach frequently used tools. Each feature can be further targeted to specific user groups.

Best Practices

A well-organized menu plays a key role in shaping how users experience and interact with your platform. It provides structure, supports productivity, and makes it easier for users to find the information and features they need. The best navigation structure will vary from organization to organization, but a few of our best practices can help you get started on the right path.

For both mobile and intranet menus, Staffbase suggests testing your menu structure with workshops and/or user tests before implementing and to keep testing to make sure the menu evolves with your organization.

Mobile Menu Best Practices

• Remove any unnecessary items or content to keep mobile menus simple and concise.
• Consider what information users commonly access on the go, such as important pages, contact details, or Chat. 
• Avoid including links to desktop-only applications or content that can be difficult to view on mobile devices.

Intranet Menu Best Practices

• Limit top-level menu items to no more than eight to maintain clarity. 
• Structure the menu based on how employees use the intranet by grouping related items and prioritizing frequently accessed content.
• Reduce content overlap to minimize confusion, use navigational shortcuts where possible.