You need to first properly set up your user base to effectively use Staffbase Email. Your Staffbase Email user base consists of two types of users:
- Contacts: Users who can only receive emails and cannot access the Studio.
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Studio Users: Users with access to the Studio who can perform actions based on their rights.
Studio users can also receive emails, just like contacts, provided they belong to user groups for targeting emails.
User-Centric Roles
You can assign roles to only Studio users. Roles enable users to perform specific tasks based on the permissions granted to them.
These are the user-centric roles in Staffbase Email:
Administrator |
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Managing Editor This Studio role has full access to all actions available to the administrator excluding the ability to manage users and the settings. |
User |
Content-Centric Roles for Studio Users
As an administrator, you can assign the following additional rights to users:
Folder Rights
- Folder Administrator: Can manage administrative tasks for a specific folder in Email.
- Folder Editor: Can perform editorial tasks for a specific folder in Email.
Overview of Folder Rights
Actions for the Assigned Folder | Folder Administrator | Folder Editor | |
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Access folder settings |
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View, edit, delete, and send emails |
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Create templates or duplicates from emails |
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Add or remove folder editors |
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Add or remove folder administrators |
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Create new folder |
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Analytics for folder filters |
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Space Rights
Studio User Status
There are three stages for a Studio user after they are invited into the platform:
- Pending: Studio users who are invited but are yet to complete the registration process.
- Registered: Studio users who can access the Studio and perform actions based on their roles.
- Deactivated: Studio users who are not allowed access to the Studio, unless their access is granted again.
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