Staffbase Companion uses OpenAI’s ChatGPT 3.5 Turbo language model hosted securely on Microsoft Azure. The 3.5 Turbo model is OpenAI’s fastest and most efficient AI model for text generation. It also features significant accuracy improvements over its predecessors.

Staffbase Companion uses only data from the instructions editors give. These instructions are fed into the language model from OpenAI. Staffbase plans to enable customers to integrate their company-specific data in the near future. Learn more about how OpenAI language models are developed at Microsoft. 

No, this is not possible. Whatever a Staffbase customer puts into the Staffbase Companion is not shared between customer environments and it cannot be seen by third parties. Staffbase Companion is based on Azure OpenAI Service and it does not store input provided by our customers. Staffbase Companion only uses the customer prompt to generate the output.

No. Microsoft hosts the OpenAI models within their Azure infrastructure, and all customer data sent to Azure OpenAI remains within the Azure OpenAI service.

Yes. The prompts (input) and completions (output) data may be temporarily stored by the Azure OpenAI Service for up to 30 days. This data is encrypted and is only accessible to authorized Microsoft employees for two purposes:

• Debugging in the event of a failure
• Investigating patterns of abuse and misuse to determine if the service is being used in a manner that violates the applicable terms

No. Microsoft does not use customer data to train, retrain, or improve the models in the Azure OpenAI Service.

Staffbase Companion meets users where they need assistance, rather than a single conversational interface. By integrating AI directly into the product, we avoid the need to switch between solutions and enhance efficient workflows.

The next step in Staffbase’s AI journey is to enhance workflow efficiency in news content creation by integrating our Staffbase Companion more seamlessly within the post editor. Going forward, we will also focus on more editorial guidance use cases. This will enable communicators to take full advantage of all forms of generative AI directly from the Staffbase Studio.

We advise your organization to contact their legal advisor to understand whether they are allowed to use AI content-generating tools in relation to the Staffbase services. Staffbase further recommends its customers to have internal guidelines about the allowed use of AI models within their company.

The treatment of AI-generated works under copyright law is an open question, and the answer may vary per jurisdiction. Between Staffbase and its customer, we consider the ownership of the input for and output of the AI Companion to rest with our customer, not Staffbase.

We advise your organization to contact their legal advisor to understand potential concerns related to copyright laws when using AI generated content. Staffbase recommends its customers to have internal guidelines about the allowed use of AI models in their company.