When you create a post, it takes the default settings configured in the settings of the respective channel. If a feature was allowed in the channel, you can modify the corresponding default value for each post individually. Activate or deactivate the options directly in the post.
Staffbase takes you through the settings step by step. You can always skip a step, customize the settings later, or keep the default settings:
Step 1: Setting up the Social Interactions for a Post
Advantages of Social Interactions and When to Use Them
- Commenting
- Allows users to add a comment to this post. The comments are visible to all readers of this post and encourage further engagement of the users on the topic of the post. This feature converts a one-way or top-down communication into an interactive one.
- Likes
- Allows users to show their positive opinion and support to this post with a single click. The number of likes is shown to all readers of this post. Likes are an easy tool to give the writer of the post credit for the contribution and to follow on hot topics and trends in the company.
- Acknowledgment
- Allows users to acknowledge that this post has been read. Typically, the acknowledgment feature is used for mandatory information that needs to be acknowledged by the user that it was read. For example, security-relevant information.
- Content Sharing
- Allows users to effortlessly use a dialog to share this post on social networks. Administrators and editors can add direct links or custom links to news posts for users to share.
- Public posts: Provide a direct link to the post or a custom link that can be shared on social networks.
- Internal posts: Since only signed-in users have access to content in internal channels, you can add a custom link to other related content, such as a blog post.
- Highlighting
- Adds a mark-up ‘important’ on the post to make it stick out in the newsfeed.
Here is how to edit the settings
- In the Studio, navigate to the post you created.
- Click Edit.
The edit page opens. - Under Options, use the slide bar to activate or deactivate the features on social interactions.
- Click Save.
Step 2: Setting up the Notifications for a Post
Inform Users about new Posts
- Push Notification
- On a mobile device where the native app is installed, the app can display push notifications.
- Email Notification
- The platform can send email notifications if an email is known for a user.
Here is how to edit the settings
Not all users will receive notifications.
User can switch off notifications in their own user profile settings. In this case, a user would not receive the notification, even if the post was configured to send one.
- In the Studio, navigate to the post you want to configure.
- Click Edit.
The edit page opens. - Under Publication, use the slide bar to activate or deactivate the notifications.
- Click Save.
Step 3: Scheduling the Publication and Unpublication of a Post
- Publication
- You can either publish your content immediately or automatically at a predefined date and time. When the slide bar shows Immediately, it can be published now. If you slide the bar to Scheduled, you can select the date and time of publication.
- Unpublication
- You can configure to automatically unpublish a post at a predefined date and time, before you publish it. Once a post is published, the function to unpublish the post is available.
Here is how to edit the settings
- In the Studio, navigate to the post you want to configure.
- Click Edit.
The edit page opens. - Under Publication, schedule the date and time for publishing and/or unpublishing the post.
- Click Save.
The post is still in draft mode. To start the publication you additionally need to activate the button schedule.
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