When you create a news post, it uses the default settings configured in the channel settings. When a feature is activated in the channel settings, editors can further activate or deactivate an option directly in the post.

• Social interactions for a post
• Post notifications
• Publication and unpublication of a post

Social Interactions for a Post

Advantages of Social Interactions and When to Use Them

Commenting

Allows users to add a comment to this post. The comments are visible to all readers of this post and encourage further engagement of the users on the topic of the post. This feature converts a top-down communication into an interactive one.

Liking

Allows users to show their opinion and support to a post. The number of reactions is shown to all readers of this post. They are an easy tool to give the writer of the post credit for the contribution and to follow on hot topics and trends in the company.

Acknowledging

Allows users to acknowledge that this post has been read. Typically, the acknowledgment feature is used for mandatory information that needs to be read by the user, such as security-relevant information.

Highlighting

Adds a mark-up ‘important’ on the post to make it stick out in the news feed.

Sharing

Allows users to effortlessly use a dialog to share this post internally with their coworkers or externally on Facebook, LinkedIn, or X. Editor roles and up can activate the option on individual news posts. They can choose to display the direct post link, which is used internally and externally, or custom links for users to share.

• External sharing: Choose a direct link to the post, when the channel is visible in the public area, or a custom link that can be shared on social networks.
• Internal sharing: Users can copy the link to send to colleagues with access to your Employee App or Intranet.

Setting Up Commenting, Liking, Acknowledging, or Highlighting

1. In the Studio, navigate to Content > News.
2. Click Edit next to the post for which you want to set up social interactions.
3. Under Options, activate the toggle for the social interaction you want to include on the news post.
   
4. Click Save.

You have activated social interactions on a news post. You can deactivate the social interactions at any time.

Allowing Internal Sharing of a News Post

1. In the Studio, navigate to Content > News.
2. Click Edit next to the post you want to allow sharing.
   The edit page opens.
3. Under Share, activate the toggle Internally with Coworkers.
4. Click Save.

Your users can now share a link to the post internally with their colleagues. You can deactivate this option at any time.

Allowing External Sharing of a News Post in the Public Area

Prerequisites

• The news channel is visible in the public Area. Learn more.

1. In the Studio, navigate to Content > News.
2. Click Edit next to the post you want to allow sharing.
   The edit page opens.
3. Under Share, activate the toggle On social media.
4. Select Share direct link to post.
   
5. Click Save.

 Your users can now share the direct news post link via Facebook, LinkedIn, or X.

Allowing External Sharing of an Internal News Post

You can define an external link for news posts that are not in the public area. This link is included when shared on social media sites.

1. In the Studio, navigate to Content > News.
2. Click Edit next to the post you want to allow sharing.
   The edit page opens.
3. Under Share, activate the toggle On social media.
4. Provide an external link for social media sharing.
   
5. Click Save.

Your users can now share the defined link via Facebook, LinkedIn, or X.

Post Notifications

Inform Users About New Posts

Push Notification

Users receive push notifications directly to their mobile device. This function works on devices where the Employee App is installed. 

Email Notification

Users receive email notifications when they have an email linked to their account.

Users can switch off notifications in their own user profile settings. Learn more. In this case, a user would not receive the notification, even if the post was configured to send one.

Setting up Push Notifications

1. In the Studio, navigate to Content > News.
2. Click Edit next to the post for which you want to set up notifications.
   The edit page opens.
3. Under Publication, activate the toggle for Push.
   
4. Click Save.

Setting up Email Notifications

1. In the Studio, navigate to Content > News.
2. Click Edit next to the post for which you want to set up notifications.
   The edit page opens.
3. Under Publication, activate the toggle for Email.
   
4. Click Save.

Publication and Unpublication of a Post

Publication

You can either publish your content immediately or automatically at a predefined date and time. When the slide bar shows Immediately, it can be published now. If you slide the bar to Scheduled, you can select the date and time of publication.

Unpublication

You can configure to automatically unpublish a post at a predefined date and time, before you publish it. Once a post is published, the function to unpublish the post is available.

Scheduling the Publication and Unpublication of a Post

1. In the Studio, navigate to Content > News.
2. Click Edit next to the post you want to schedule.
   The edit page opens.
3. Under Publication, schedule the date and time for publishing and/or unpublishing the post.
   
4. Click Schedule.
5. Click Save.
   The post has been scheduled and will be published or unpublished at the selected date a time.