You can upload a CSV file in preparation for the import and sync of user data. Multiple administrators can work on the page simultaneously.
Prerequisites:

• You have prepared a CSV file for the upload. Learn more.
• You have the identifier for each user defined in the CSV file.
  If you already have existing users in the platform, ensure the identifiers are set and match the identifiers in the CSV file. Learn more.

1. In the Studio, navigate to Users > User Import and Sync.
2. Click New Import.
   
   
3. Choose the CSV file you want to upload.
   A message appears that your file has been uploaded.

You have uploaded the file, and it appears as a draft on the User Import and Sync page. Now you can configure the CSV file.