Support Portal

Home
Topics
- App/Intranet
- Staffbase Email
What’s New

English (US) Deutsch 日本語
Submit a request
Sign in

English (US) Deutsch 日本語

Home
Topics
- App/Intranet
- Staffbase Email
What’s New
Submit a request
Sign in

We Enable, You Inspire

Explore Our Resources

Campus Courses
Developer Portal

Staffbase Support Portal
Employee Email (Classic)
Analytics Troubleshooting - Employee Email (Classic)

Discover

Analytics Troubleshooting - Employee Email (Classic)

Resolve commonly reported issues with tracked information in Employee Email.

Why Do Email Metrics Sometimes Display Incorrect Locations?
Troubleshooting Unknown IP Locations on Tracked Emails
Why Do I See “Proxy” in the Open Details Tracked by Employee Email?
Bypassing the Gmail Image Proxy for Email Location Metrics

Getting Started

Product Orientation
Platform Setup
Content Management
User Management
Staffbase Email Only Setup

Site notice Terms of Service Privacy Policy Contact Third Party Trademark Usage Policy

Copyright © 2015 to present, Staffbase (or its affiliates). All rights reserved.

Getting Started

Product Orientation
Platform Setup
Content Management
User Management
Staffbase Email Only Setup

Custom Integrations
Microsoft 365 Integrations

App/Intranet
Staffbase Email
AI Features
Content
Planning
Analytics
SMS
Screens
Files
Engagement Features
Employee Email (Classic)
Communications Control