The all-in-one platform
for internal communications.

Staffbase-Produkte für
Interne Kommunikation.

Articles in this section

Creating a Survey With Multiple Questions

Avatar
Miranda Marks
 
Activation
 
Editor

Surveys with multiple questions help give comprehensive insights by deep diving into a specific topic. You can choose between three different question types to add, reorder, and edit within one survey. Results are broken down by question and are available in real-time. You can also choose between a regularly scheduled survey rhythm, which allows you to gather insights on one topic over time or a one-time survey.  

Adding a Survey With Multiple Questions

  1. In the Studio, navigate to Content > Surveys.
  2. Click Create Survey.
    The dialog to create a new survey opens.
    Add_Survey.png
  3. Provide a title for the survey. 
  4. Select the visibility for the survey from the dropdown menu. 
  5. Click Add Survey.

Adding Your First Question

After adding a survey, the survey editor automatically opens. To add more questions to an already existing survey, see Editing a Survey with Multiple Questions.

  1. In the Survey you created, click Get Started to begin adding questions.
    Surveys-_Get_Started.png
  2. In the Add a Question section, select which type of survey question you want to add.
    The question field opens automatically.
  3. Enter the survey question.
    For detailed guidance on setting up the different question types see the Question Types below.
  4. Optionally, add additional information to give your users more context.
  5. Click Save.
  6. Optionally, click Preview to see how your survey will look for users.
    To continue adding more questions, repeat from step 3.

Your question has been saved. Your survey has been updated but is not visible to your employees. Add more survey questions, or schedule your survey for publication.

 

Question Types

Using the Surveys plugin, you can set up five different question types:

  • Five-Star Rating
    5_Star_Question.png
  • Scale Rating
    Scale_Rating_Question.png
  • Text
    Text_Question.png
  • Multiple Choice
    Multiple_Choice_Question.png
  • NPS Question
    NPS_Question.png

Configuring a 5-Star Question

  1. In the section Add a Question of your survey, select 5-Star Rating.
    5-Star_Rating.png
  2. Provide the Survey Question.
    Surveys-5_Star_Rating_Question.png
  3. Optionally, add additional information to give your users more context or rating instructions.
  4. Click Save.

Your question has been saved and will display automatically under Survey Questions.

 

Configuring a Scale Rating Question

  1. In the section Add a Question of your survey, select Scale Rating.
    Scale_Rating.png
  2. Select the Scale Range from the dropdown menu.
    Screenshot_2021-07-16_at_17.31.47.png
  3. Provide the Survey Question.
  4. Optionally, add additional information to give your users more context.
  5. Under Scale Range Labels provide descriptions for both ends of the scale to help orient users.
    Scale_range_labels.png
  6. Click Save.

Your question has been saved and will display automatically under Survey Questions.

Configuring a Text Question

  1. In the section Add a Question of your survey, select Text.
    Text.png
  2. Provide the Survey Question.
    Screenshot_2021-07-16_at_17.23.43.png
  3. Optionally, add additional information to give your users more context.
  4. Click Save.

Your question has been saved and will display automatically under Survey Questions.

 

Configuring a Multiple Choice Question

  1. In the section Add a Question of your survey, select Multiple Choice.
    Multiple_Choice.png
  2. Provide the Survey Question.
  3. Optionally, add additional information to give your users more context.
  4. Provide the Answer Choices.
    Multiple_choice-_answer_choices.png
  5. Optionally, define a maximum number of answers your users can select.
    By default, your users will be able to select all the answers. Use the maximum selection dropdown to limit the number of answers that can be selected.

    The maximum selection dropdown displays one less than the total number of answer choices you provided. This number is adjusted automatically based on how many answer choices you provide.

    Maximum_selection.png
  6. Click Save.

Your question has been saved and will display automatically under Survey Questions.

Configuring a Net Promoter Score (NPS) Question

  1. In the section Add a Question of your survey, select Scale Rating.
    NPS.png
  2. Provide the Survey Question.
  3. Optionally, add additional information to give your users more context.
  4. Under Scale Range Labels provide descriptions for both ends of the scale to help orient users.
    Scale_Range_Labels_NPS_EN.png
  5. Click Save.

Your question has been saved and will display automatically under Survey Questions.

Additional Helpful Information

Related articles

Comments

0 comments

Please sign in to leave a comment.