Staffbase supports user management using System for Cross-domain Identity Management (SCIM). SCIM allows you to use an identity provider on the Staffbase platform to manage users in the following ways:

• Onboard users to the platform when they join the organization
• Create user groups to add users to relevant groups
• Offboard users from the platform when they leave the organization
• Remove user groups that are no longer required

SCIM ensures user management is secure, convenient, and standardized. We have successfully enabled our customers to use SCIM through one of the following identity management systems:

• Microsoft Azure Active Directory
• Okta
• One Identity Manager
• SailPoint

If you are using a different identity management system, consult your Customer Success Manager to learn how you can use SCIM to simplify your user management.

Advantages of Using SCIM

SCIM offers various advantages over traditional automatic user managements, such as CSV upload and User API. Some of the advantages are:

• Scalable model: It is ideal for user management across various tools and applications that your organization uses and ensures that you can manage the user lifecycle from a central point.
• Secure: Automatic and central user management ensures that there is a reduced risk of outdated user profiles in multiple applications in your organization. For example, when employees leave your organization at the end of their employment period, using SCIM the user profiles are updated right on time. This ensures that access to all applications for these user profiles are quickly revoked.
• Reduced cost and complexity: It builds on existing standards and reduces the IT team’s efforts involved in keeping every user profile up-to-date and synchronized with all the tools and applications used within the organization.

Contact your Customer Success Manager to learn more about how to set up SCIM for user management.

Additional Helpful Information: 

• Configuring SCIM User Provisioning With Azure Active Directory
• Creating Custom Attributes for SCIM User Provisioning