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  1. Staffbase
  2. App Support & User FAQ

App Support & User FAQ

Get help for using the app on mobile and web.

Known Issues

  • Fix For Uploading Media to Your App on an iOS 14 Device
  • Workaround If Your Android App Is Not Reopening

App Installation

  • Supported Devices and Operating Systems
  • Installing the App
  • Updating the App
  • Can I install the app on multiple devices?
  • Can I use the app offline?

Login & Logout

  • Signing in to Microsoft 365 from Your App or Intranet
  • How Do I Reset My Password?
  • I am Trying to Reset My Password, but I Have Not Received an Email with a Recovery Code
  • Changing Your Password
  • I Don't Know My Recovery Code
  • Logging out of the App

Personal App Settings

  • Accessing Content via Open Groups
  • What Is the Difference Between the Notification Center and Menu Notifications?
  • Editing Your Profile
  • Setting the Language

Using the App

  • Configuring Notifications
  • Search FAQ
  • Using Chat
  • Using @Mentions
  • Why Has My Upload Failed?

Contact Staffbase

  • Where to Find Help
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