In This Article

• Employee Email Account Types
• Permissions for Different Account Types

This article describes all available account types that determine user permission levels for Employee Email.

Account Types

• Parent Admin:
  Access to any account and can manage subscription and billing options. Only one account can have this level of access.
• Admin:
  Access to any account within the Admin, Manager, and Base User level, and can edit their account settings.
• Manager:
  Access to any account within its group at the Manager or Base User level, with limited ability to edit their account settings.
• Base User:
  Access to only its own account and settings. 

Your Customer Success Manager is available to consult about configuring your users and groups so that you are set up for success from the beginning!

Account Type Summary

Email Designs

Feature	Parent Admin	Admin	Manager	Base User
Create email drafts and templates
Share email drafts and template folders	with all users	with all users	with only your group	with only your group
Manage Email Designer branding
Manage Survey Feedback Page branding

Tracking and Sending

Feature	Parent Admin	Admin	Manager	Base User
Create custom distribution lists for web app sending
Share distribution lists for web app sending	with all users	with all users	with only your group	with only your group
Create and manage groups for collaboration
Enable Shared Views for groups to share drafts and metrics by default
Manage data storage for your organization

Account Management

If your organization has the Intranet and/or App solution(s) from Staffbase integrated with Employee Email, use your Studio to:

• Add users
• Reset passwords
• Remove users
• Update user information

Feature	Parent Admin	Admin	Manager	Base User
Reset user passwords		except for Parent Admins	only for Managers and Base Users in your group
Sign in as other users		except for Parent Admins	only for Managers and Base Users in your group
Edit user names and Departments		except for Parent Admins	only for Managers and Base Users in your group
Edit users' access and permissions		except for Parent Admins (extra options can be enabled)	can be enabled, only for Managers and Base Users in your group
Add new users
Deactivate users (standalone Email plans only)		except for Parent Admins
Manage Employee Email billing