You will likely need your IT team to assist in the initial domain verification process, which authorizes Staffbase Email to send on behalf of your domain using our systems.
For users importing contacts via CSV, Cloud-based integration (such as Azure AD), or a hybrid approach, domain verification is the only step required before you can start sending emails through app.bananatag.com.

1. To complete Domain verification, start in app.bananatag.com
2. Navigate to your settings by clicking the menu in the upper right corner, then Settings.
3. Click the Web App tile (You must be an Admin or Parent Admin account to see this tile).
4. On the Domain Connect page, enter the domain URL in which you wish to send from.
   
   Note: Multiple email sub-domains can be used for sending for Enterprise level accounts, but these domains must be entered separately. Unless a domain/sub-domain is configured here, it will not work with the web app.
   
   E.g., comms.acmecorporation.com and acmecorporation.com must both be added if communications are being sent from those domains if you are intending to send emails from
   both internal@comms.acmecorporation.com and ceo@acmecorporation.com.
   
   
5. Your IT team will have some steps to complete on their end to update your organization’s internal and external DNS settings. You can refer them to this article about setting up your server settings and completing the connection.

You can take a few different approaches to manage your list of recipients depending on your preferences and the plan you are on.

1. Click Contacts on the top navigation bar. From here you have three options depending on your plan:
   • Upload a CSV of contacts to act as a list
   • Integrate with a cloud-based Active Directory like Azure
   • Take a hybrid approach
2. Map the information being received from your source to relevant groups.
   For instance, you may want to map their location to send communications to specific areas your employees are in and their department, but perhaps their phone number is irrelevant to you.
   Once you map or skip the information, you are ready to build your lists.

1. Click on Directory to find all of the imported contacts. This is every contact you have added to your account.
2. Click Add New Filter to narrow down your recipients. Choose a field, for instance, Department, these are comprised of the categories included in the import stage.
3. Next, add one attribute or a few.
4. Once completed, all of your created lists are will be available in the lists tab.
5. Click Save as List. Name your list and choose whether you would like this list to be dynamic or static.

1. In the Staffbase Email web app, open your list of Email Designer drafts.
   To start creating your first email, click New Email Draft.
2. Click Send on the draft you would like to send.
3. Add your list(s).
4. Add a Subject Line.
5. Click Send Now.

Congratulations! You are now ready to send your emails with the Staffbase Email web app.