Note on product naming: Bananatag became Staffbase Email in January 2022.
Some key aspects of Staffbase Email temporarily retain the Bananatag name, such as the Bananatag Outlook add-in, app.bananatag.com, etc.
For all intents and purposes, Bananatag and Staffbase Email are synonymous.
When using the Staffbase Email Web App and adding contacts to the directory by importing a CSV file, you may encounter the message below:
Email field still needs to be mapped. Bananatag identifies your contacts by their unique email address, so one of your imported fields must be mapped to the Email field before proceeding.
This message should only appear when mapping fields while importing a CSV, where the Bananatag Field named Email has been skipped.
The Email field is the minimum required information for importing a contact into Staffbase Email. The system uses each contact’s email address as a unique identifier and to resolve duplicates.
An email address must be included for each contact you’d like to import, and the email column in the CSV must be mapped to the Bananatag Field named Email to proceed with successfully importing any contacts.