Note on product naming: Bananatag became Staffbase Email in January 2022.
Some key aspects of Staffbase Email temporarily retain the Bananatag name, such as app.bananatag.com, the Bananatag Service API, etc.
For all intents and purposes, Bananatag and Staffbase Email are synonymous.
Some organizations may restrict user access to some sections and require Admin approval for API access.
This option should be listed as REST API, however, the steps to do this may vary depending on your Admin interface so if making these changes does not resolve the challenge please contact Staffbase Support.