Staffbase recognizes the importance of involving employees in your internal communications. When organizations actively seek feedback on new processes, major announcements, or overall employee well-being, they stay more connected with their workforce. This engagement often drives the success of internal communication strategies. With Surveys, you can directly reach employees, collect their input, improve processes, and monitor the impact of changes over time.

Use Case: Check-in After an Announcement

Gathering employee feedback after a major company announcement can prove difficult, especially when you deliver the news on short notice. Employees often stay silent due to information overload or a lack of clear communication channels, even if they have valuable insights. Without their feedback, leaders miss important perspectives that could improve decisions and build trust. A quick pulse check using Surveys solves this problem by offering a simple, effective way to engage employees after announcements.

Decide on the Survey Specifics

• Prepare the survey in advance so it’s ready to publish immediately after the announcement.
• Create separate surveys tailored to different areas or audiences within the company.
• Keep the survey short to respect employees’ time, and consider leaving an open text question at the end for additional comments.

Clarify During the Announcement

• Mention and explain the purpose of the survey during the announcement to boost awareness and participation.
• Let employees know how and where they can access the survey, and follow up later with a dedicated news post.
• Use the Plugin widget to embed the survey directly into a news post, making it easy to find and complete.

Maximize Response and Build Trust

• Remind employees that their input directly influences follow-up actions and decisions.
• Share a summary of the results later to close the loop and show that leadership values their feedback.

Best Practices

Staffbase has a few recommendations to ensure the best experience for your users.

 

Keep Surveys Short and Focused

• Use concise, targeted questions to encourage higher response rates.
• Limit the number of questions to avoid survey fatigue and respect employees’ time.
• Prioritize actionable insights by asking questions tied to specific communication goals.

 

Make Feedback Engaging and Continuous

• Design your surveys to resemble those in online magazines or newspapers to make them visually appealing and familiar.
• Make change and progress visible by regularly checking in with your audience through recurring surveys.
• Use a recurring format to track progress over time and demonstrate responsiveness to employee input.

 

Follow Up with Results and Next Steps

• Share a summary of key takeaways from the survey to close the feedback loop.
• Communicate any changes or actions that will result from the feedback.
• Thank participants to reinforce a culture of listening and transparency.

•  

How Surveys Look for Users

Additional Helpful Information

• Overview of Surveys
• Creating a Survey