Offline Mode allows your employees to download pages in their Employee App, ensuring access to relevant information without an internet connection. Downloaded content, including text, images, and PDFs, is accessible via an organized overview page while offline. Offline Mode is practical for employees in remote areas, warehouses, or offshore locations. It allows users to download only the content relevant to their roles, ensuring quick access. Learn more.

Use Case

Supporting Remote Workers in Warehouses

Your organization employs staff across multiple remote sites, including warehouses and offshore locations, which do not have reliable internet. These employees require access to critical resources such as safety procedures, tool manuals, and HR policies, but connectivity issues make these resources inaccessible. Offline Mode provides a practical solution to this issue.

Steps

Identification of Essential Pages

• Your Internal Communicators identify pages that are more necessary for offline access, such as employee handbooks, safety protocols, and equipment manuals.

Content Optimization

• Simplify pages to include only text, images, and PDFs. 
• Remove internal links or mark them as non-functional when offline.

User Enablement

• Train employees on how to download and access pages in Offline Mode.
• Distribute a quick guide for users via your Employee App or Intranet.

Practical Application

• An employee downloads safety procedures and tool manuals before heading to the site. 
• While working in a no-network environment, users can access the resources as needed.

Additional Use Cases for Offline Mode for Pages

Emergency Protocol Access in Disaster Zones

• Employees in disaster relief or emergency response teams can download safety guidelines and crisis management protocols in advance.

Technical Manuals for Field Technicians

• Maintenance staff working in remote locations can save equipment repair manuals and troubleshooting guides.

Training Resources for Onboard Staff

• Crew members on ships or offshore platforms can download onboarding materials and training documents.

Best Practices 

Staffbase has a few recommendations to ensure the best offline experience for your users.

 

Optimize Page Content

• Take the time to update and polish any pages that your organization believes have a higher download likelihood. 
• Edit high-traffic pages, such as vacation policy or HR benefits, to look visually appealing and factually correct.
• Include only text, images, and/or PDFs on a page. These formats work best when downloaded and provide the best user experience offline.
• Avoid videos or GIFs as they will not play without an internet connection.

 

Enable Users

• Enable your users proactively about the new Offline Mode to ensure they use it to their advantage.
• Create a walkthrough to show how they can download them.
• Set clear expectations about what works offline and what requires being online.

 

Communicate Updates

• Notify users if a critical or high-traffic page is updated, as downloaded pages only update when revisited online.
• Encourage users to revisit important pages after updates to ensure they receive the updates.

Additional Helpful Information

• Overview and FAQ for Offline Mode for Pages
• Downloading Pages to View Offline