When publishing a survey, you can choose between:
- Scheduling
- Publishing immediately
Scheduling a survey allows you to plan in advance when it will be available to your users. A one-time survey provides a snapshot of one given moment, whereas, with a recurring survey, you can compare data on a specific question over time. Publishing a survey immediately allows you to have it live right away for your users in order to receive their feedback as soon as possible.
Scheduling a One-Time Survey
Once you have created a survey, choose when and for how long it will be available to your users.
- In the Studio, navigate to Content > Surveys > the survey you want to schedule.
- Under Publication in the side menu, select Schedule Survey.
- Under Schedule Type, select One-time.
- Provide the Start Date and Time and End Date and Time for the survey.
- Optionally deselect Send Push Notifications.
- Click Schedule.
You have scheduled the survey. Users will receive a notification once the survey is published. Once the survey ends, it will automatically be unpublished.
Scheduling a Recurring Survey
Once you have created a survey, choose when and for how long it will be available to your users, as well as how often the survey will repeat.
- In the Studio, navigate to Content > Surveys > the survey you want to schedule.
- Under Publication in the side menu, select Schedule Survey.
- Under Schedule Type, select Recurring.
- Provide the publish date and time for the first survey.
- Select the frequency with which you want the survey to repeat from the dropdown menu.
- Under Survey Duration, select how long you want users to be able to access and answer the survey.
- Optionally deselect Send Push Notifications.
- Click Schedule.
You have scheduled the survey. Users will receive a notification each time a new survey becomes available.
Publishing a Survey Immediately
Once you have created a survey, you can choose to publish it immediately and decide how long it will be available to your users. This survey will only go live one time. Recurring surveys must be scheduled.
- In the Studio, navigate to Content > Surveys > the survey you want to schedule.
- Under Publication in the side menu, select Publish Now.
- Provide the End Date and Time for the survey.
- Optionally deselect Send Push Notifications.
- Click Publish Now.
You have published the survey. Users will receive a notification that a new survey is available. Once the survey ends, it will automatically be unpublished.
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